Reviews - Naperville Auto Repair - Aurora Mechanic
Clarks Car Care 440 Industrial Drive
Naperville, IL 60563
630.527.0967 (main)
630.844.9911 (towing)
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Customer Reviews

Kahani Soni
Kahani Soni
04:16 05 Nov 19
Excellent Customer Service. Joey helped me get my car fixed in the very end minute. Very grateful for their service. Would definitely recommend.read more
Tiffany Olson
Tiffany Olson
23:11 04 Nov 19
Joe today and the man at the front desk were awesome and friendly. I was originally that way to get my emissions test done, where they failed me because the reader they needed was disconnected. They gave me a list on mechanics and told me to get it fixed and come back. So i called Clark's car care and they said bring it by they will take a look. Joe stopped what he was doing to look at my car and fixed the issue in a matter of seconds, with no charge. They definitely made my day.. Thank you!read more
Clementine Calleja
Clementine Calleja
22:46 17 Oct 19
Today, I went to Clark’s for the first time. I had an oil change and replaced my rear brakes. Everyone was top notch: friendly yet professional, spent time to explain all of the work they were doing on my car, kept me updated on how much longer it would take to complete everything. Highly recommend. ⭐️⭐️⭐️⭐️⭐️read more
Karen Clark
Karen Clark
14:34 30 Sep 19
We brought our very old Altima in for service. Although repairs took a couple days, Clark's kept in touch the whole time. First, sending photos of the issues needing repair, then phoning often to keep us up on the progress. Everything was above board, transparent, and honest. Joey kept us informed the whole time. Quality workmanship has our Altima running practically like brand new. Competitive prices were a plus.read more
Jim Stoffregen
Jim Stoffregen
00:43 08 Sep 19
I have been taking my cars to Clark’s for about 20 years. Matt and his crew have always ensured my vehicles got the service and repairs that were necessary and have advised when items can be deferred to a later date. This has helped me afford the more expensive maintenance while still being able to drive a safe vehicle. Clark’s is my trusted auto repair shop!read more
Emma Hoffnagle
Emma Hoffnagle
15:32 27 Aug 19
I came here for an oil change and they provided great customer service, quality car service, and quick service! Everyone was pleasant and they got the job done and at an extremely reasonable price. Thank you, Clark's Car Care! I'll be back!read more
tracey blake
tracey blake
15:13 25 Jul 19
Can't say enough about this place. Honest, fair pricing, and their customer service is fantastic. Would highly recommend them to anyone. I'm actually kind of sad that I don't use them as much as I did before - only because our 3 kids and 3 older cars are now gone!read more
Lizz
Lizz
16:09 02 Jul 19
Based on the reviews I went to Clark's for a tire repair - while they were not able to repair my tire (sidewall puncture - slow leak), they gave me a recommendation where to go to have the tire replaced since they didn't have the type of tire I needed & would have had to order it in. Tremendous integrity - you could tell by every customer they dealt with in the short time I was there, including myself, that customer service is their top priority. Just excellent! - I shared my experience with several people while I was in town. I highly recommended Clark's Car Care!read more
Josh Lauer
Josh Lauer
02:52 01 Jul 19
Best mechanic around! I love how competitive their prices are. The customer service is fantastic, and the car “health report” you get at the end of your visit is really useful.read more
Marco Fajardo
Marco Fajardo
18:37 08 May 19
Clark’s Car Care and specifically Co-owner Matt Weber is a true professional and cares more about the customer than the bottom line. As a consumer one always is willing to pay for great service but doesn’t want to be taken advantage. Well no need to worry here, you can tell how a place operates by how an owner operates. I came in with an emissions dilemma. Matt took about 40 minutes of his own time to sift through my failures to pass and the repairs that were done outside his shop. He literally walked through the process with me and without his help I wouldn’t have been able to pass. We passed immediately and even topped off some fluids in my wife’s car! I lost my mechanic and have now found a new one. Thank you!!!read more
Mitul Koradia
Mitul Koradia
20:15 29 Apr 19
My experience with Clark's car care and with Matt and other staff is very good. I took my 2007 Hyundai Santa Fe with O2 sensor code, he had discovered other licence plate issue, came with me to emission test center to check licence plate. He took all required steps to get the promised delivered. He make sure all necessary test and took the car to emission test and get it clear. He even adjusted the time with my requirement of car in between. I strongly recommend, Clark's car care for all kind of Car trouble.read more
Tony Virgilio
Tony Virgilio
14:33 25 Apr 19
My personal experience with Clark's was flawless. I brought two cars in for oil changes, trans and pwr steering fluid flush, and one car for replacement of struts. The quality of service was perfect, the staff is completely professional and extremely personable, and I felt the trust when my vehicles were assessed. Odds are in your favor that you will experience the same.read more
Mona Hundal
Mona Hundal
13:43 10 Apr 19
Clark’s car care was amazing! I was short on time and they made sure my repair would be done by the time I needed to get to work. They even drove me home so i wouldn’t have to sit there and wait and also offered to come pick me up when my car was done! Awesome communication and customer service. Highly recommend!read more
Jeff Walters
Jeff Walters
13:23 23 Mar 19
This has been the best experience I have ever had with getting my car repaired! I was provided a detailed breakdown of the inspection of the car via email that included both pictures and videos of items needing attention. I have never seen a repair facility do that. I knew exactly what was going on with my car. The professionalism at Clark's Car Care is unparalleled in the car repair industry. Our 2003 BMW needed to pass emissions. Jason looked at each issue (we had 5 error codes) and tackled them 1 at a time. He worked relentlessly to keep our bill manageable while fixing the problem. He worked on the simplest issues then progressed to the more complicated, keeping us informed on a daily basis. What really impressed me was at the end when Jason had thought that he'd finally fixed everything - one more issued popped up and Jason just went ahead and fixed this issue at NO additional cost to me. Lastly THEY TOOK my car to the emissions testing facility and got my car tested - of course it passed. What an impressive way to back up their work! If you aren't taking your car to Clark's, you are making a mistake. I will be a customer for life!read more
Tanya Griffin
Tanya Griffin
23:17 19 Mar 19
Matt and his team provided me with excellent service. I took my 2009 Nissan Altima with 196,000 miles to them today. They did a very thorough check up on my car and they identified several areas that needed maintenance because they understood my intention of driving my car for many more miles. I feel 100% confident that my car care will be in excellent hands. I look forward to a long standing relationship with them. I highly recommend Clark's because of their caring and amazing service.read more
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